Delivery and Collection
Insured delivery to your door or collected in person from us.
Delivery & collection
Shop at your convenience: delivered safely and insured to your home.
Within Switzerland and to Liechtenstein we send online orders free of charge and insured as a registered parcel. Insurance cover during transport ends upon proper delivery.
Deliveries to other countries are possible on request. Please contact us before placing your order.
Damage in transit
Please check your consignment carefully on receipt and inform us immediately of any damage in transit.
Collection from our shop
You can collect your orders from our shop at Kramgasse 67 in Bern. For orders that have already been paid, we ask you to show valid identification for security reasons.
Click & Pick
Reserve online, discover in person.
With Click & Pick you reserve the piece of jewellery you want for 48 hours, without obligation and without advance payment. During this time you can view it at your leisure in our shop. Once the 48 hours have elapsed, the reservation lapses automatically.
International delivery
We send high-quality jewellery and watches using a shipping and insurance solution appropriate to the value of the goods. Shipping costs and any customs duties and import taxes are borne by the recipient. You will be informed of the shipping costs before the order is completed. Customs duties and import taxes may additionally be charged by the competent authorities or shipping service providers.
Delivery times
Stated delivery times are intended as a guide, unless a binding delivery date has been expressly agreed.
For individually made pieces of jewellery, the delivery time may vary depending on the availability of materials, the sourcing of gemstones and the amount of craftsmanship involved.